Depending upon your use of Our Site, We may collect some Third parties whose content appears on Our Site may use third party Cookies, as detailed below in section 15. The individual pension scheme to which you are a member will have its only Privacy Policy which you should refer to for more information about how your data is managed. This includes: calculating and paying benefits to you due from your pension scheme; providing and managing your access to Our Site; personalising and tailoring your experience on Our Site; supplying pension administration services to you; personalising and tailoring Our services for you; complying with our legal obligations, any relevant industry or professional rules and regulations or any applicable voluntary codes. Specifically: 7.1.1 you must ensure that you comply fully with any and all applicable local, national, and international laws and/or regulations; 7.1.2 you must not use Our Site in any way, or for any purpose, that is unlawful or fraudulent; 7.1.3 you must not use Our Site to knowingly send, upload, or in any other way transmit data that contains any form of virus or other malware, or any other code designed to adversely affect computer hardware, software, or data of any kind; and. If you require pension illustrations or quotations for financial advice or decision-making purposes, you must contact us directly to request guaranteed documentation and you should not rely on the information published on Our Site for this purpose. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. These Cookies 10.2 Professional or specialist advice should always be sought before taking any action relating to pension or investment matters. Thames Water Mirror Image Pension Scheme in accordance with the requirements of the Pensions Act 1995 (as amended by the Pensions Act 2004). Depending upon your use of Our Site, We may collect some Data Protection law says that we are allowed to use personal information only if we have a proper reason to do so. Most internet browsers also enable you to choose whether you wish to disable Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site. You can choose to enable or disable Cookies in your internet browser. Thames Water Pension Scheme in accordance with the requirements of the Pensions Act 1995 (as amended by the Pensions Act 2004). Our Site, www.myworkpension.co.uk, is owned and operated by Trafalgar House Pensions Administration Limited, a limited company registered in England under 11101662, whose registered address is Trafalgar House, Ascent 4, 2 Gladiator Way, Farnborough Aerospace Centre, Farnborough, Hampshire GU14 6XN. 4.6 If you wish to close your Account, you may do so at any time. required to submit or allow for the collection of certain data. 5.7 Our status as the owner and author of the Content on Our Site (or that of identified licensors or Users, as appropriate) must always be acknowledged. Closing your Account will remove access to any areas of Our Site requiring an Account for access. 14.1 All personal information that We may collect (including, but not limited to, your name and contact details) will be collected, used and held in accordance with the provisions of the Data Protection Act 1998 and your rights and Our obligations under that Act. The deal makes BTPS the first British pension fund to invest in Thames Water . means an account required for a User to access certain areas of Our Site, as detailed in Clause 4; means any and all text, images, audio, video, scripts, code, software, databases and any other form of information capable of being stored on a computer that appears on, or forms part of, Our Site; means this website, www.myworkpension.co.uk and a reference to Our Site includes reference to any and all Content included therein (including User Content, unless expressly stated otherwise); means names, residential addresses, bank account details, marital status, telephone numbers, email address, information about your dependents, contact preferences, next of kin, pension and investment options submitted by Users to Our Site; and. GMB is a general union - which means that anyone can join us. 7.3 We reserve the right to suspend or terminate your Account and/or your access to Our Site if you materially breach the provisions of this Clause 7 or any of the other provisions of these Terms and Conditions. The law says we must have one or more of these reasons: A legitimate interest is when we have a business or commercial reason to use your information. It does not extend to any websites that are linked to from Our Site (whether We provide those links or whether they are shared by other users). 8.1.4 you do not do so in a way that is calculated to damage Our reputation or to take unfair advantage of it. 18.3 If you are a business, any disputes concerning these Terms and Conditions, the relationship between you and Us, or any matters arising therefrom or associated therewith (whether contractual or otherwise) shall be subject to the exclusive jurisdiction of the courts of England and Wales. In particular, We aim to give you strong controls on to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies are then sent back We may alter, suspend or discontinue Our Site (or any part of it) at any time and without notice. 3.1 Access to Our Site is free of charge. 10.4 If, as a result of Our failure to exercise reasonable care and skill, any digital content from Our Site created by Us (that is not User Content) damages your device or other digital content belonging to you, you may be entitled to certain legal remedies. enabling Us to better understand how people use Our Site. 7.1.4 you must not use Our Site in any way, or for any purpose, that is intended to harm any person or persons in any way. You may remove these Cookies and prevent future use of them by following the steps set out below in section 15.9. 5.1 With the exception of User Content (see Clauses 6 and 7), all Content on Our Site and the copyright and other intellectual property rights subsisting in that Content, unless specifically labelled otherwise, belongs to or has been licensed by Us. 11.5 We neither assume nor accept responsibility or liability arising out of any disruption or non-availability of Our Site resulting from external causes including, but not limited to, ISP equipment failure, host equipment failure, communications network failure, natural events, acts of war, or legal restrictions and censorship. it is a request for information about the data We hold about you (as under section 13, above). This includes Our holding company and its subsidiaries. Registered in England and Wales no. Cookies are then sent back Thames Water contributes currently less than 15% of pensionable pay to TWPS. 5.2 Subject to the licence granted to Us under sub-Clause 6.5, Users retain the ownership of copyright and other intellectual property rights subsisting in User Content submitted by them (unless any part of such User Content is owned by a third party who has given their express permission for their material to be used in the User Content). This Privacy Policy applies only to your use of Our Site. 6.4 You agree that you will be liable to Us and will, to the fullest extent permissible by law, indemnify Us for any breach of the warranties given by you under sub-Clause 6.3. 10.2 Professional or specialist advice should always be sought before taking any action relating to pension or investment matters. It sets out the principles governing investment decisions made by or on behalf of the Trustees in the management of the Scheme's assets. supplying you with email newsletters, alerts and invitations to events that you have subscribed to (you may unsubscribe or opt-out at any time by following Registered office 1st Floor Chancery House, St Nicholas Way, Sutton, Surrey SM1 1JB, Legal and General appoints Pitmans Trustees for DC mastertrust, Marks and Spencer to move to bundled mastertrust ahead of auto-enrolment, Smiths completes 142 million bulk annuity buy-in transaction, NHS Business Services Authority becomes menopause-friendly employer, Suntory Beverage and Food introduces employee volunteering platform, Marks and Spencer invests 57m in retail pay rise, Helen Burgess: Long-term hybrid working plans key for many employers. This Application may collect, use, and share User location Data in order to provide location-based services. Specifically, you agree, represent and warrant that you have the right to submit the User Content and that all such User Content will comply with Our Acceptable Usage Policy, detailed below in Clause 8. View. Specifically, We may use your data for the following purposes: supplying you with email newsletters, alerts and invitations to events that you have subscribed to (you may unsubscribe or opt-out at any time by following the unsubscribe links provided or by emailing us at contactus@thpa.co.uk; With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email, telephone, text message and post with information and news on services. 15.2 We will never send you marketing emails of any kind. 12.4 You must not attempt to gain unauthorised access to any part of Our Site, the server on which Our Site is stored, or any other server, computer, or database connected to Our Site. such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the All the Trade Union pension experts have been clear that this is low in comparison with most employers. pension scheme for which you are a member, because you have consented to Our use of your personal data, or because it is in Our legitimate interests. Our use of your data for direct marketing purposes (including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided Please read these Terms and Conditions carefully and ensure that you understand them. pension scheme to which you are a member. Your privacy is protected by law. There is a problem with some of the information that you have entered: Trafalgar House, Ascent 4, 2 Gladiator Way, Farnborough Aerospace Centre, Farnborough, Hampshire, GU14 6XN, Trafalgar House, Ascent 4, 2 Gladiator Way, Farnborough Aerospace Centre, Farnborough, Hampshire GU14 6XN, Are you being scammed? 6.1 User Content on Our Site includes (but is not necessarily limited to) names, residential addresses, bank account details, marital status, information about your dependents and next of kin, pension and investment options. This Policy applies to Our use of any and all data collected by us in relation to your use of Our Site. Thames Water has contracted Aon to bring an "inspiring and innovative approach" to its 4,500-member strong defined contribution stakeholder plan. 8.4.12 is made in breach of any legal duty owed to a third party including, but not limited to, contractual duties and duties of confidence. data that you give to Us via Our Site. 3.2 It is your responsibility to make any and all arrangements necessary in order to access Our Site. To contact Us, please use our contact form. 11.1 To the fullest extent permissible by law, We accept no liability to any User for any loss or damage, whether foreseeable or otherwise, in contract, tort (including negligence), for breach of statutory duty, or otherwise, arising out of or in connection with the use of (or inability to use) Our Site or the use of or reliance upon any Content (whether it is provided by Us or whether it is User Content) included on Our Site. 6.1 User Content on Our Site includes (but is not necessarily limited to) names, residential addresses, bank account details, marital status, information about your dependents and next of kin, pension and investment options. You are therefore advised to check this page from time to time. 7.2 When submitting User Content (or communicating in any other way using Our Site), you must not submit, communicate or otherwise do anything that: 7.2.1 is obscene, deliberately offensive, hateful, or otherwise inflammatory; 7.2.3 promotes or assists in any form of unlawful activity; 7.2.4 discriminates against, or is in any way defamatory of, any person, group or class of persons, race, sex, religion, nationality, disability, sexual orientation, or age; 7.2.5 is intended or otherwise likely to threaten, harass, annoy, alarm, inconvenience, upset, or embarrass another person; 7.2.6 is calculated or otherwise likely to deceive; 7.2.7 is intended or otherwise likely to infringe (or threaten to infringe) another persons right to privacy; 7.2.8 misleadingly impersonates any person or otherwise misrepresents your identity or affiliation in a way that is calculated to deceive; or. 18.2 If you are a pension scheme member, any disputes concerning these Terms and Conditions, the relationship between you and Us, or any matters arising therefrom or associated therewith (whether contractual or otherwise) shall be subject to the jurisdiction of the courts of England, Wales, Scotland, or Northern Ireland, as determined by your residency. For more information, see section 15.9. Use of Our Site is also governed by our Cookie policy and Privacy Policy. Liechtenstein). 7.3.6 any other actions which We deem reasonably appropriate (and lawful). email messages containing information of commercial or promotional nature concerning this Application. Please contact Us for more details at contactus@thpa.co.uk, or using the contact details below in section 16. We have no control over how your data is collected, stored or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them. In this case, it means personal data that you give to Us via Our Site. These Terms and Conditions, together with any and all other documents referred to herein, set out the terms of use under which you may use this website, www.myworkpension.co.uk (Our Site). In particular, We aim to give you strong controls on If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 16 and We will do Our best 11.1 To the fullest extent permissible by law, We accept no liability to any User for any loss or damage, whether foreseeable or otherwise, in contract, tort (including negligence), for breach of statutory duty, or otherwise, arising out of or in connection with the use of (or inability to use) Our Site or the use of or reliance upon any Content (whether it is provided by Us or whether it is User Content) included on Our Site. We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. If you do not agree to comply with and be bound by these Terms and Conditions, you must stop using Our Site immediately. placing of Cookies; however certain features of Our Site may not function fully or as intended. section 16. In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal information, for example, where We are tracing or identity verification service providers. E14 4PU, The Thames Water Pension Scheme (CAS-41042-H8M7), about whether you thought this page was helpful, Royal London Personal Pension Plan (CAS-55550-R6C4). The operation of Our site does not require oversight by any professional or regulatory body. You will be responsible for any loss or damage suffered by Us as a result of such breach. Closing your Account will not result in the removal of your information. Thames Water Pension Scheme in accordance with the requirements of the Pensions Act 1995 (as amended by the Pensions Act 2004). If you do not agree to comply with and be bound by these Terms and Conditions, you must stop using Our Site immediately. If you join our team, you'll enjoy a fulfilling career, flexible working arrangements a wider benefits . 5.6 Subject to sub-Clauses 5.3 and Clause 7 (governing User Content) you may not otherwise reproduce, copy, distribute, sell, rent, sub-licence, store, or in any other manner re-use Content or any other material from Our Site unless clearly given express permission to do so. C/O THAMES WATER PENSION TRUSTEES LIMITED, CLEARWATER COURT, VASTERN ROAD, READING, GB-RDG RG1 8DB, United Kingdom . UK and EU Cookie Law deems these Cookies to be strictly necessary. 14.2 We may use your personal information to: 14.2.1 Provide and administer your Account; 14.2.2 Reply to any communications you send to Us; 14.2.3 Send you important notices, as detailed in Clause 15; or. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site. UK and EU Cookie Law deems these Cookies to be strictly necessary. Cookies do lots of different and useful jobs, such as remembering We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our services. Any and all such breaches will be reported to the relevant law enforcement authorities and We will cooperate fully with those authorities by disclosing your identity to them. This sections explains how that works. We will The analytics service(s) used by this Website use(s) the following Cookies. If you are responding to them via email, please make sure that the only personal details you include are your name and your member reference number. understand it. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. We have taken great care to ensure that your privacy is not at risk by allowing them. risk by allowing them. In the event that any of your data is to be transferred in such a manner, you will not be contacted in advance and informed of the changes. I do not uphold Mr Ds complaint and no further action is required by the Trustee. We do not, however, make any representations, warranties or guarantees (whether express or implied) that such Content is complete, accurate, or up-to-date. Your consent will not be sought to place these Cookies. You must not share your Account with anyone else. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. 2.1 Our Site, www.myworkpension.co.uk, is owned and operated by Trafalgar House Pensions Administration Limited, a limited company registered in England under 11101662, whose registered address is Trafalgar House, Ascent 4, 2 Gladiator Way, Farnborough Aerospace Centre, Farnborough, Hampshire GU14 6XN. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. Please read these Terms and Conditions carefully and ensure that you understand them. comply with Our obligations and safeguard your rights under the GDPR at all times. or any other kind of request as indicated by the forms header. Such notices may relate to matters including, but not limited to, service changes, changes to these Terms and Conditions, and changes to your Account. Details of the Cookies used by Our Site are set out in section 15, below; means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. 10.1 Nothing on Our Site constitutes advice on which you should rely. Most internet browsers also enable you to choose whether you wish to disable The law says we must have one or more of these reasons: A legitimate interest is when we have a business or commercial reason to use your information. These may include payment processing, search engine facilities, address tracing or identity verification service providers. Wed like to set additional cookies to understand how you use our website, remember your settings and improve our services. Lynne Graham, HR director at Thames Water, said: We recently reviewed our pension provider to make sure we have a service which gives our employees value for money and a range of benefits, such as a choice of investment options and simple to use online tools. Some data will be collected automatically by Our Site (for further details, please see section 15 on Our use of Cookies, other data will only be collected if you voluntarily submit it, for example, when signing up for an Account or changing any of your personal details. This includes sharing it outside of Trafalgar House Pensions Administration Ltd. 14.2.4 Provide you with information about your pension. We will hold your personal information on our systems for as long as is necessary for Us to provide benefits to you or your dependants on behalf of the pension scheme to which you are a member. How to spot the signs. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 the General Data Protection Regulation (GDPR); means Trafalgar House Pensions Administration Limited, a limited company registered in England under 11101662, whose registered address is Trafalgar House, Ascent 4, 2 Gladiator Way, Farnborough Aerospace Centre, Farnborough, Hampshire GU14 6XN and whose main trading address is Trafalgar House, Ascent 4, 2 Gladiator Way, Farnborough Aerospace Centre, Farnborough, Hampshire GU14 6XN. your address and postcode, email, telephone and mobile numbers), and identifiers such as your National Insurance number, pension or member reference number and employee number (where applicable); employment details such as your earnings, length of service, employment and career history, recruitment and termination details, absence record, job title and job responsibilities; All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. Cookies are files containing small amounts of information which are downloaded to the device you use when you visit a website. We neither assume nor accept responsibility or liability for the content of third party sites. are shown below in section 15.5. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. These may include payment processing, search engine facilities, address Certain features of Our Site depend on Cookies to function. 8.4 You may not link to Our Site from any other site the content of which contains material that: 8.4.2 is obscene, deliberately offensive, hateful or otherwise inflammatory; 8.4.4 promotes or assists in any form of unlawful activity; 8.4.5 discriminates against, or is in any way defamatory of, any person, group or class of persons, race, sex, religion, nationality, disability, sexual orientation, or age; 8.4.6 is intended or is otherwise likely to threaten, harass, annoy, alarm, inconvenience, upset, or embarrass another person; 8.4.7 is calculated or is otherwise likely to deceive; 8.4.8 is intended or is otherwise likely to infringe (or to threaten to infringe) another persons privacy; 8.4.9 misleadingly impersonates any person or otherwise misrepresents the identity or affiliation of a particular person in a way that is calculated to deceive (obvious parodies are not included in this definition provided that they do not fall within any of the other provisions of this sub-Clause 9.4); 8.4.10 implies any form of affiliation with Us where none exists; 8.4.11 infringes, or assists in the infringement of, the intellectual property rights (including, but not limited to, copyright, patents, trade marks and database rights) of any other party; or. We respect and value the privacy of everyone who visits Our Site and will only collect and use information in ways that are useful to you and in a manner consistent with your rights and Our obligations under the law. Google utilizes the Data collected to track and examine 8.1.4 you do not do so in a way that is calculated to damage Our reputation or to take unfair advantage of it. 15.1 If you have an Account, We may from time to time send you important notices by email. Our Site may place and access certain first party Cookies on your computer or device. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 13, above). 3.1 Access to Our Site is free of charge. We know the feedback to Thames Water from their listening exercise was not to close the pensions schemes, so if they decide to that will show complete disregard for members opinion. Deep-linking to other pages requires Our express written permission. This Policy applies to Our use of any and all data collected by us in relation to your use of Our Site. Specifically, We may take one or more of the following actions: 7.3.1 suspend, whether temporarily or permanently, your Account and/or your right to access Our Site; 7.3.3 take legal proceedings against you for reimbursement of any and all relevant costs on an indemnity basis resulting from your breach; 7.3.4 take further legal action against you as appropriate; 7.3.5 disclose such information to law enforcement authorities as required or as We deem reasonably necessary; and/or. to pay This Policy applies to Our use of any and all data collected by us in relation to your use of Our Site. links or whether they are shared by other users). You do not have to allow Us to use these Cookies, as detailed below, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you. By Rachel So | August 3, 2021. all cookies or only third party cookies. Insurance, Health & Wellness Financial & Retirement Family & Parenting Vacation & Time Off Perks & Benefits Professional Support Insurance, Health & Wellness Death in Service 5.0 1 Rating For more details concerning your rights and remedies as a consumer, please contact your local Citizens Advice Bureau or Trading Standards Office. Thames Water plans to close both of the DB schemes by March 2020. Please encourage your colleagues to sign up with a Trade Union so that we can stand together to fight any attack on your pension. the use of this Application, to prepare reports on its activities and share them with other Google services. the use of this Application, to prepare reports on its activities and share them with other Google services. We will comply with Our obligations and safeguard your rights under the GDPR at all times. The Aon Master Trust that was communicated to members through its internal email intranet, is replacing its stakeholder pension scheme run by Standard Life with the annual management charge in the new scheme being 0.28% of the members pension pot, compared to the former scheme that was 0.42%. This includes: calculating and paying benefits to you due from your pension scheme; providing and managing your access to Our Site; personalising and tailoring your experience on Our Site; supplying pension administration services to you; personalising and tailoring Our services for you; complying with our legal obligations, any relevant industry or professional rules and regulations or any applicable voluntary codes. Intellectual Property Rights and Our Site. 8.1 You may link to Our Site provided that: 8.1.1 you do so in a fair and legal manner; 8.1.2 you do not do so in a manner that suggests any form of association, endorsement or approval on Our part where none exists; 8.1.3 you do not use any logos or trade marks displayed on Our Site without Our express written permission; and. By filling in the contact form with their Data, the User authorizes this Application to use these details to reply to requests for information, quotes or any other kind of request as indicated by the forms header. Your data will only be stored within the European Economic Area (the EEA) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). 4.2 When creating an Account, the information you provide must be accurate and complete. You may also wish to sign up to one or more of the preference services operating in the UK: The Telephone Preference Service (the TPS), the Corporate Telephone Preference Service (the CTPS), and the Mailing Preference Service (the MPS). 12.3 You must not deliberately introduce viruses or other malware, or any other material which is malicious or technologically harmful either to or via Our Site. use your data for the following purposes: We use your data to provide the best possible services to you. Please read this Privacy Policy carefully and ensure that you understand it. Site. 16. Thames Water is the UK's biggest water and wastewater services provider and its DC scheme has about 5,000 members. It does not extend to any other data held or processed by your pension scheme for any other purposes than for the use of Our Site. including, but not limited to, login and personalisation settings. Our use of your personal data will always have a lawful basis, either because it is necessary for Our performance of a contract with the trustees of the Please note, however, that these services will not prevent you from receiving marketing communications that you have consented to receiving. Fully or as intended browsers also enable you to choose whether you wish to your... To other pages requires Our express written permission at any time creating an Account, may. Sent back to the originating website on each subsequent visit, or to another that... 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Our reputation or to take unfair advantage of it Privacy Policy is deemed to occur upon your first of... With anyone else means that anyone can join Us 3.2 it is a general union - means! Contact form downloaded to the originating website on each subsequent visit, or to unfair... Whether they are shared by other users ) Trafalgar House Pensions Administration Ltd. provide. Access certain first party Cookies on your pension about the data We about! Stop using Our Site Rachel so | August 3, 2021. all Cookies or third... Computer or device damage Our reputation or to another website that recognises that Cookie payment processing, search facilities... Share your Account will not result in the removal of your information but not LIMITED to, and... Below in section 15.9 wider benefits to other pages requires Our express written permission occur upon your use. Commercial or promotional nature concerning this Application may collect, use, and share User data. 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