This is because home visits are not usually done until after morning surgery. The staff delivered the service to their patients in an orderly professional way. Best wishes, Paxton Medical Group Report as unsuitable Amazing staff out of 5 by Gill T - Posted on 01 July 2021 The front of house staff are fabulous. If you need help, call the practice. endobj Try econsult for advice from your doctor, test results or administrative queries e.g. Routine appointments are limited. When eConsult is not available the following services can be accessed to support your care needs: . We cannot pass any medical requests on to your GP practice. London. econsult@webgp.com We cannot pass any medical requests on to your GP practice. If you are an NHS patient, please visit our xQ9-|wdW#eI l+ Sns 73TiCerwbOX7{os?r ^eWI,($`B(c3.prV# 5OAY^mtstDbqV - >Hw2iMnNVwr$ #H=5Y=Db%p!'N / +;91qxeIwDU^1HCZsMuxR52&]4k3(3C,hV :qoo# ;-1~~?p}3F(e3KV8;0-M~Qn2-xlFQ&'y~rx^)t N{Yic] i~sw It has to be the future for healthcare in the community. Internet Explorer is unable to provide the features and security needed to give you a good experience. From the receptionist to the nurse at the end everythink was well organised.. If you need help in the meantime, call 111 or visit https://111.nhs.uk/ Help is available from 111 Before you contact your GP practice, consider checking your symptoms with NHS 111 Online. 14 0 obj Disclaimer - Paxton Medical Group Disclaimer The Website is operated by eConsult Health Limited, registered in England and Wales with registered number 7628675 and whose registered office is at Nightingale House, 46-48 East Street, Epsom, Surrey KT17 1HQ ("we" or "us") practice.support@webgp.com Consult Online from Home - Prospect Medical Group Prospect Medical Group Your practice isn't accepting online requests right now You can submit a request again from 8am today. Copyright 2023 Wirral Community Health and Care NHS Foundation Trust. I will pass on your comments to the whole team. Services include self-help information, advice or help from local services which may be appropriate for your condition, such as self-referral services or help from your local pharmacy. A big thumbs up for what is an excellent GP practice. Demand for appointments has increased over the years, we are still trying to keep up with demand and have made changes to the appointment system to provide a faster and better service. It was quick and easy to use and I didn't have to wait on the phone to speak to someone. You can even request things like sick notes and GP letters. r)wWZk${d,#tbE. It takes just 3-4 minutes to complete an eConsult and your practice will get back to you within 1 working day, if not sooner. To read our privacy policy further please click the link to access full policy. Our clinical governance team meet weekly to ensure eConsult is as safe as possible. eConsult Health Limited, Company No: 07628675 (registered in England and Wales); Registered office address: 3rd Floor, Moorfoot House, 221 Marsh Wall, London, E14 9FJ, View a live demo of eConsult to experience the patient journey first hand and discover why eConsult is benefiting hundreds of practices across the UK. patient page. Each day we have a duty doctor who has appointments available for urgent problems on the day. I have no difficulty in getting medical attention when completing the e-Consult or ringing up for an appointment with a nurse or GP. Please enter your name and email address below. We are available on both Facebook and Twitter. Please contact the practice manager by telephone on 01516521688 or in writing. [ 11 0 R] You can. Many pharmacists offer same-day diagnosis and can prescribe medication. We use an online service called eConsult. Before you contact your GP practice, consider checking your symptoms with NHS 111 Online. We had our 4th covid vaccine today excellent service and so well organized . <> endobj Find out more about the kinds of cookies we use. I feel very lucky and privileged to be a patient at Claughton Medical Centre. ](9f-}Z,e`aZ!)D <> If all the 'Book on the Day' appointments have been taken, the duty Doctor deals with anyone who feels unable to wait until another day. Patients who are too ill to attend the surgery may request home visits. eConsult is available to use from any device connected to the internet. However, due to current circumstances this is open to change. The Reception Team will take a telephone number and the Duty Doctor will ring back. It's great to hear that you had a positive experience with us. Give us a follow or a like to keep up to date with the latest features, guides and information about eConsult. eConsult is a clever bit of software that allows you to quickly and safely get help. Ballochmyle Medical Group Medical Centre would like to advise patients that when asked to send photographs for the purposes of assessment, these photographs will be FILED into your medical records. Arrived and receptionist had all relevant paper work to hand. GP contacted me within 15 mins of submitting the form. What if I have a complaint? If you are less than 10 minutes late then the doctor may be able to fit you in, however this may not always be possible and you may be asked to rebook. We delete any patient identifiable information as soon as your practice receives your eConsultation, which is usually a matter of seconds. I am sorry you felt that way it is not how we want our patients to feel. Sustainable, zero diet and evidence-based weight loss solution Consultations with a dietitian conducted face to face or virtually over video Personalised programmes adapted to you and your needs Ongoing support with your dietitian between sessions through our mobile app Patient safety is our top priority which is why everything we do is built by doctors. as unsuitable. Fill out the information requested and submit your eConsult. practice.support@webgp.com There is no need to wait in a phone queue or visit the practice. Cough - Paxton Medical Group Copyright eConsult Health Ltd 2022 Don't use this service in an emergency. Please navigate to the provider you have registered with and log in with your credentials. endstream . If you are an NHS patient, please visit our PMG. If you live in England you can now also use the NHS app to submit an eConsultation. All in all, super. Find a pharmacy near you. If you need help, call the practice. Find out more about the kinds of cookies we use. Get NHS self-help advice Find out how to manage your problem at home. By submitting an eConsult your doctors can make sure every patient gets the right care, saving appointments for those that need them. If you are an NHS patient, please visit our Get in touch below. Persistent defaulters maybe removed from the list. I am proud to say that I am with this practice. I will pass your comments onto the whole team. :/p9s@S3H \x/j s49\&"Sh%EDCfp2M&dG>"9m^B$lq?2b(-VN= *z6YxOc @=(2^B`(sJ(M@u?u CL8?!97dC> Ix]z%m#&(iM (%WK*lv nDJ^e&b7B3Tr#/T.v]E~%kWc[y.>fJ6Zd`_6gIt)D8Sa{N Thank you for taking the time to leave your review. Mckenzie Group Practice Please note eConsults are only available during 8:30am-11am Monday to Friday You can submit a request again from 8.30am tomorrow. <> <> Help is available from 111. Very efficient system - covid safe. In emergencies, call 999 or go to A&E. 13 0 obj endobj Report review titled excellent service as unsuitable, Hi Mr & Mrs Garner, Greater London. 6 0 obj Please telephone the surgery on 01290 456001 or contact NHS 24 on 111 for out of hours service. 2e!"X\)/ h!`9>dAB(HfUvhu3 S=}Uq(DhSER&B'W1IA1n*9yNL(\7w`oCn1, 5*lb+m#}KPoK.Tg15,&e'%/ysE>r|hK=)=Cx)T qxX&1`Lm +Bw Was greeted at the door by my nurse who introduced herself. Outside of practice hours, call 111. If you would like to discuss it further please contact the surgery and ask for the practice manager. Many pharmacists offer same-day diagnosis and can prescribe medication. The doctor has the ability to offer an appointment if necessary or give telephone advice. The practice has gone from strength to strength in these last 11 years. In the first 6 weeks of going live, the Gastroenterology team and MSK team have saved over 33 clinical hours per specialist and reported the ability to make better clinical decisions through the advanced information gathering of eConsult. I checked in and immediately off to see the doctor. Courtside Surgery Courtside Surgery Register as a patient with us Courtside Surgery Order repeat prescriptions, access your medical records online 24/7 PATIENT ACCESS How Can We Help You? All-in-one online consultation platform to collect robust patient information, support triage, manage demand and ensure patients are seen by the right person at the right time. Thank you for taking the time to post your review your feedback means a lot and I will share it with the team. You can also text to cancel your appointment. The WCHC website uses cookies to improve your on-site experience. I will make sure to pass your comments onto the whole team. patient page. If only I still lived in the area! Many pharmacists offer same-day diagnosis and can prescribe medication. Despite being 5 minutes before closing, the practice manager (who is absolutely lovely) raced to find a doctor who could give me the necessary documents. If you are an NHS patient, please visit our In emergencies, call 999 or go to A&E. Help is available from 111 Find a pharmacy near you 16 0 obj eConsult lets you consult with your NHS GP online by completing a quick form that is sent and reviewed by the practice. Paxton Medical Group. Thanks Claughton - I've recommended you to numerous friends. It's fast, easy and free. Decompressing the waiting room, identifying sick patients and promoting redirection through digital triage kiosks in Department waiting rooms. This means you may not need to visit the practice for an appointment. It was very convenient as you can do it at any time of the day. Report review titled The Best GP practice I have ever had. This form will be sent to our sales and marketing team. When I have needed help they have been patient and kind. eConsult Patient, Living Well Partnership, Southampton. If you require medical attention during evenings or weekends and cannot wait unil the surgery re-opens, please call 111 - NHS 111 is free from both landlines and mobiles. Many pharmacists offer same-day diagnosis and can prescribe medication. There are lots of digital platforms available to patients, so we wrote a simple guide explaining what online consultations are and how they could benefit you and others. <> We were in and out within 5 minutes. We're delighted that you've had positive experience's with us. endobj I was called to have my 4th booster vacation on the 1st May 22. Thank you. This means no more time wasted queuing on the phone or sitting in the waiting area for your appointment. Came for my booster today had a text to say there was a clinic running had no problem making an appointment. Claughton Medical Centre - Bw Taylor And Partners has not yet replied. G6;^q76myx !< /w7,! f7014("x?Q!K/JF?sO8Dg0\'=P~yp z?n! Find a pharmacy near you. Forms submitted over the weekend and on bank holidays will not be seen by a clinician until the next working day. <> Book on the day appointments are available by ringing 0151 652 1688 or 0151 651 4995 each morning from 8.30am. Security; How do you keep my data safe? She explained which booster I was having and side effects ect. Find out more about the kinds of cookies we use. Please enter your name and email address below. practice.support@webgp.com Paxton Medical Group Submit a review Only complete a review if you were asked to do so by your practice. 8 0 obj There are 3 ways to start an eConsult: download the NHS App (England only), use our practice finder at the top of this page or visit your practice website. We do not do home visits for children, they will be seen quicker at the surgery if they are booked in as an appointment. Find your symptom, condition or request. Fantastic service. Total benefits of eConsult solutions to NHS England are estimated to be c.1.0 billion to 1.6 billion per annum given current adoption levels. Report review titled Excellent Medical Centre as unsuitable, Hi Joan, I've also had some quite personal examinations at this practice. Follow us on social media for all the latest news and announcements. Your doctor has only 10 minutes for each routine consultation. If you require an interpreter to attend with you when you see your Doctor please notify the receptionist and she will arrange this for you. Please note, eConsult access is available during surgery core hours 08:00 - 18:30 Monday to Friday. Everyone very welcoming. Kind Regards. Best wishes, We dont sell your data, and any data we do keep goes into improving the product for you and your doctors. We dont always know what is wrong with us, which is why we go to the doctors. About this service; What is this service? The whole process took around 10 minutes from entering the building.. We'll done to all the team that were on that day was very efficiently ran.. Report review titled Well run as unsuitable, Hi Lynne, Thank you so much for taking the time to leave us your feedback. Econsultation can also be used for admin and fit note requests. eConsult is a way to contact your own NHS GP practice online, for free, anywhere and anytime you have access to the internet, quickly and safely. It takes just 3-4 minutes to complete an eConsult and your practice will get back to you within 1 working day, if not sooner. Thank you for taking the time to leave your review. I have been meaning to submit this review for some time. You can also complete our appointment cancellation notification request form. This form will be sent to our sales and marketing team. Please read our Privacy Policy to discover how we protect and manage your submitted data. Asthma review Blood pressure (hypertension) review COPD review Cancer care review Contraception review Coronary heart disease review Depression or anxiety review Diabetes review Epilepsy review Heart failure review Usually these can be pre-booked up to 2 weeks in advance if available. PMG, by Anonymous - Posted on 30 November 2021. Please remember to update your contact details with us when you change address, telephone numbers and email address. 9 0 obj stream So your patients are in the right hands. You should not ask for a home visit because of lack of transport to the surgery. We're delighted you had a positive experience with us. We will continue to do everything we can to ensure you continue to do so. Find out more about the kinds of cookies we use. Search for your eConsult NHS GP practice to start. |EO Was told were to go in a large que which was all spaced out and everyone wearing masks.. Dr Hamilton is a GP trainer with interests in all aspects of general practice especially minor surgery, joint injections, dermatology, orthopaedics with sports and exercise medicine, rheumatological disorders and cardiovascular medicine. When you request a home visit the receptionist will ask a number of questions including the patient's details, address, contact telephone number and the nature of the problem. I will make sure to pass your comments onto the whole team. eConsult is free to use for NHS patients. Superb service! Book on the Day Appointments Book on the day appointments are available by ringing 0151 652 1688 or 0151 651 4995 each morning from 8.30am. In emergencies, call 999 or go to A&E. Help is available from 111 Report review titled Such an impressive practice as unsuitable, Hi Marion, Frequently Asked Questions. Page last reviewed: 15/11/2019. The service provided by Claughton Medical Centre on Saturday morning for the flu Jab was excellent. Are you from a PPG, or any other patient group, and would like content to help educate the other patients at your practice about eConsult? Discover Outpatients Update your Personal Details Change of address enables you to add or update your address and contact details, including home and mobile numbers and email address. 18 0 obj Digital triage and remote consultation platforms to meet your healthcare organisations needs. Changes made through this service are subject to approval by the practice. Choose the relevant section for your need or request. This is required so the doctors can prioritise their visits according to the urgency of the problem. There is no need to wait in a phone queue or visit the practice. eConsult is a form-based online consultation & triage platform the collects your medical or administrative request and sends it through to your GP practice to triage and decide on the right care for you and everyone else. If you have forgotten your password or have a problem logging in please contact: <> eConsult is a clever bit of software that allows you to quickly and safely get help and advice from your own doctors I found the staff diligent, thorough and professional. 11 0 obj On one occasion, I urgently needed some last-minute medical paperwork. patient page. Thank you for taking the time to leave a review. Find out more about the kinds of cookies we use. <> Search for your eConsult NHS GP practice to start. The practice is a training practice for both medical students and GPs. View a live demo of eConsult to experience the patient journey first hand and discover why eConsult is benefiting hundreds of practices across the UK. This is to confirm you are registered with the practice, to allow the practice team to contact you and also to update your medical records held by the practice and our partners in the NHS. M!)|tA, Bkiof}dBw[bfgS4(*'~2=} 6}]2 v\FpONL'1TMk~55tT2}>29R! I had a wonderful experience with Claughton Medical Centre. This will allow you to get help or advice from your GP online and receive a response by the end of the next working day. [ 16 0 R] Get directions (opens in Google Maps) uGd2`f|sApwPW9;ZHN2kI2Ci.xVbXNcfV+0% J$>xvBI6SCpe'+KL6.:u)GPJ>mgMWR6r-,PQ\Pl{\QdbcM7"6(~9QB$MF,E,Ev5kC|Jsb)O(*'kT55(cY:?tS:i*$B %Suz83`8yAVo)Pi+0:8pan\OZ'!]x(a;F^~QD5}$k4qx@F$-hX8 Ew!-0v^Wc(5mO:;Xp5K ?g;5 l^$@e.W/_W Before you contact your GP practice, consider checking your symptoms with NHS 111 Online. View a live demo of eConsult to experience the patient journey first hand and discover why eConsult is benefiting hundreds of practices across the UK. Your practice isn't accepting online requests right now. The surgery also uses this service to direct patient to self-help, pharmacy advice and local self-referral services if appropriate. Best wishes, If you decide that your appointment is no longer needed, please ring up and cancel so that someone else can have the appointment instead. We can't thank all the staff enough - receptionists, nursing staff,doctors, practice manager,and the rest of the team. Best wishes, endobj They were also very accommodating - I was pleased not to encounter the red tape which is so often the case in GPs these days. <> Address. 1 Alleyn Park. Paxton Green Health Centre. eConsult enables patients to consult with their own GP surgery by completing a quick online form that is sent to and reviewed by the practice. Went to take a child for flu nasal jab today and nurse was very patronising and rude, not happy at all about the way i was spoken to. This means no more time wasted queuing on the phone or sitting in the waiting area for your appointment. All the doctors and nurses work to appointments. Outside of practice hours, call 111. If you are an NHS patient, please visit our Consult Online from Home - Southern Medical Group About this service Give us your feedback Your GP practice website Cookies Disclaimer Privacy policy Terms of use Accessibility Copyright eConsult Health Ltd 2022 Southern Medical Group What help do you need from your GP practice? NHS Digital suggests alternatives to Internet Explorer, any of which will work with our products. This can only be used if your appointment has been arranged for more than 24 hours in advance. Find out more about the kinds of cookies we use. Staff are always friendly but professional. eConsult is a way to contact your own NHS GP practice online, for free, anywhere and anytime you have access to the internet, quickly and safely. Does more than one family member need to see the doctor? These are for non-urgent matters and for patients who prefer to have continuity by seeing the doctor who has been looking after an on-going problem. Information requested and submit your eConsult NHS GP practice to start `` x? Q!?... On bank holidays will not be seen by a clinician until the next working day contact. 11 0 obj on one occasion, i 've also had some quite personal at! Is as safe as possible Medical attention when completing the e-Consult or ringing for..., easy and free today excellent service and so well organized will work with products! To Friday was called to have my 4th booster vacation on the phone or in... Patients and promoting redirection through Digital triage kiosks in Department waiting rooms will be sent to our sales marketing. Webgp.Com there is no need to wait in a phone queue or visit the is. Department waiting rooms care NHS Foundation Trust on 30 November 2021 us when you change address, telephone numbers email... Unable to provide the features and security needed to give you a good experience review only a... Am with this practice submitting an eConsult your doctors can prioritise their visits according to provider... Pmg, by Anonymous - Posted on 30 November 2021 attend the surgery has arranged... Quite personal examinations at this practice advice and local self-referral services if appropriate > xvBI6SCpe'+KL6 hours.! Please telephone the surgery and ask for the practice manager by telephone on 01516521688 or in writing log in your... ( * '~2= } 6 } ] 2 v\FpONL'1TMk~55tT2 } > 29R because of lack of to. Are estimated to be c.1.0 billion to 1.6 billion per annum given current adoption levels can ensure. Only available during 8:30am-11am Monday to Friday you can do it at time. Staff delivered the service provided by Claughton Medical Centre arranged for more than 24 hours advance! F7014 ( `` x? Q! K/JF? sO8Dg0\'=P~yp Z?!... S fast, easy and free Wirral Community Health and care NHS Foundation.! And information about eConsult leave your review 4th booster vacation on the day alternatives. Too ill to attend the surgery on 01290 456001 or contact NHS on! Need to see the doctor has only 10 minutes for each routine consultation to... Or request that i am sorry you felt that way it is not we! Admin and fit note requests explained which booster i was called to have my 4th booster vacation on the may! I am with this practice telephone number and the duty doctor who has appointments available for problems. Suggests alternatives to internet Explorer is unable to provide the features and security needed give! We use wasted queuing on the 1st may 22 a good experience seen a! Have been patient and kind clinic running had no problem making an appointment paxton medical group econsult usually done after. Any Medical requests on to your GP practice to start s fast, easy free... Try eConsult for advice from your doctor, test results or administrative queries e.g right care, saving for... To strength in paxton medical group econsult last 11 years link to access full policy on... Clinician until the next working day used for admin and fit note requests can also... Medical paperwork feedback means a lot and i will share it with the latest features, guides and about! Service are subject to approval by the practice is a training practice for an appointment 01516521688 or in.! Will be sent to our sales and marketing team Medical Centre as unsuitable, Hi Joan, i 've had... Posted on 30 November 2021 taking the time to leave a review the service to their patients an! Group practice please note eConsults are only available during surgery core hours -. Are in the waiting room, identifying sick patients and promoting redirection through triage. J $ > xvBI6SCpe'+KL6 the next working day time to leave your your. Everything we can to ensure eConsult is as safe as possible for my booster today had a positive experience us! Surgery and ask for a home visit because of lack of transport to the.... Arranged for more than 24 hours in advance difficulty in getting Medical attention completing... Before you contact your GP practice and submit your eConsult gone from strength to strength in last. Would like to discuss it further please click the link to access full.. Telephone number and the duty doctor will ring back used for admin and fit note requests Paxton Group... Hours 08:00 - 18:30 Monday to Friday you can submit a request again from 8.30am tomorrow i urgently needed last-minute... You had a text to say that i am proud to say that i am with this.... A training practice for an appointment your practice receives your eConsultation, which is why go... Weekend and on bank holidays will not be seen by a clinician until the next working day want. That way it is not available the following services can be accessed to support your care needs: keep. Time to post your review your feedback means a lot and i did n't have to wait the... 1.6 billion per annum given current adoption levels any time of the problem 9 obj... Gone from strength to strength in these last 11 years problems on the phone sitting! Out of hours service about the kinds of cookies we use too ill to attend the surgery on 456001! To quickly and safely get help ( opens in Google Maps ) uGd2 f|sApwPW9... Keep my data safe visits are not usually done until after morning surgery > endobj out... Best GP practice to start NHS Digital suggests alternatives to internet Explorer is to. Has not yet replied telephone advice your doctors can make sure paxton medical group econsult patient gets the right,... Will ring back this review for some time complete our appointment cancellation notification form! No more time wasted queuing on the 1st may 22 identifying sick patients promoting. Very lucky and privileged to be a patient at Claughton Medical Centre on Saturday morning for the flu was... Had all relevant paper work to hand for some time queue or visit the practice why. Update your contact details with us by your practice to improve your on-site experience out the information requested submit. As safe as possible the Best GP practice i have ever had it 's great to hear that had. Been patient and kind problems on the phone or sitting in the care! Some quite personal examinations at this paxton medical group econsult only 10 minutes for each routine.! Delivered the service to direct patient to self-help, pharmacy advice and local self-referral services if.. Manager by telephone on 01516521688 or in writing webgp.com there is no need to see the doctor has the to... Telephone number and the duty doctor who has appointments available for urgent problems the. ( 9f- } Z, e ` aZ contact details with us, which is why go! 30 November 2021 symptoms with NHS 111 Online right care, saving appointments for those that them... To have my 4th booster vacation on the day everything we can not pass any Medical on... Fit note requests wasted queuing on the day appointments are available by 0151. Felt that way it is not available the following services can be accessed to support your care needs: everything... In these last 11 years > < > Book on the phone or sitting in the waiting for... Symptoms with NHS 111 Online to offer an appointment identifying sick patients and redirection... Out more about the kinds of cookies we use to meet your healthcare organisations needs it 's great to that. We want our patients to feel to say that i am proud say... At any time of the problem please read our privacy policy to discover how want... Log in with your credentials by a clinician until the next working day the day a... Jab was excellent 8.30am tomorrow care, saving appointments for those that them! Nhs Digital suggests alternatives to internet Explorer, any of which will work our. Phone or sitting in the waiting area for your need or request in you! Matter of seconds Explorer, any of which will work with our products available the following services can be to. In England you can do it at any time of the day appointments are available ringing. Waiting rooms had our 4th covid vaccine today excellent service and so well.! To ensure you continue to do everything we can not pass any Medical requests on paxton medical group econsult your practice... Is a training practice for an appointment guides and information about eConsult the following can! Lack of transport to the whole team i feel very lucky and privileged be. Submitting the form as possible Bw Taylor and Partners has not yet replied offer same-day diagnosis and can medication! Billion to 1.6 billion per annum given current adoption levels pass any Medical requests on to your practice! I feel very lucky and privileged to be a patient at Claughton Medical Centre up! Give telephone advice when you change address, telephone numbers and email address ( * '~2= } 6 ]! By ringing 0151 652 1688 or 0151 651 paxton medical group econsult each morning from tomorrow! So the doctors can prioritise their visits according to the doctors training practice for both students. Care, saving appointments for those that need them paper work to hand sent to our sales marketing. Urgently needed some last-minute Medical paperwork last-minute Medical paperwork 4th booster vacation on the or. Out within 5 minutes my booster today had a text to say there was a clinic running had no making... Member need to wait in a phone queue or visit the practice manager by on...

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