Offers a solid set of security features, unlimited bandwidth, and a no-logs policy. I contacted discovery plus help and they have been trying to help with the instruction of (uninstalling discovery plus, clearing the roku cache, unplugging and plugging back on, reinstalling the discovery plus), I did this like 5 times since monday and it wont work, can anyone please HELP?? Restart the device. Uninstall Discovery Plus as follows: Step 1: Go to the 'Apps' section and select 'Settings.' Step 2: Locate the Discovery Plus App. Limitations may apply. Disney+ outages reported in the last 24 hours Restart your device and/or reset the router. Thanks, Danny Danny R. Roku Forum Moderator 0 Kudos Reply If it does, then your Wi-Fi or mobile internet connection needs to be improved. In order to resolve this issue, you will need to clear the error from the system by refreshing the device. Narrow down the problem to the app by completely closing the Discovery Plus app and relaunching it. Discover User reports indicate no current problems at Discover We provide banking and credit products that help people achieve their goals-from establishing good credit, to paying for a college education to consolidating debt. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. You can't do it in the app, you can't do it on the computer, and I am seemingly not subscribed to it in the play store so I can't access that portion like it tries to tell me to. To check the status of Discovery Plus, you can use third-party sites like Downdetector. The problem here is that these issues are directly related to your Internet connection speed. Therefore a PC or other system operates the TV and turns it on, off, adjusts volume, or other input commands, rather than using an IR remote. If any of those components has a problem, then Discovery Plus wont work. If no bar is displayed for a specific time it means that the service was down and the site was offline. Be sure you're closing down the app;learn how to close Android apps andquit apps on iPhone. While many things can cause Discovery Plus to stop working, the two most common issues are internet problems and software problems. Check your connection to make sure its working by loading a web page or using another streaming service and that its fast enough by using a speed test service. Reported on Monday and they keep track of the report by email with me everyday until it started working on Thursday. Disable video enhancer and vibrant color effect. Discovery strives to ensure that its websites, applications, and content are accessible to persons with disabilities, including users of screen reader technology. Relaunch the Discovery+ app and try to play the content again. Here's how you can do this: First, try to reload the page in your browser. The app reportedly kicks out everyone whos trying to sign in to the app. This may fix the issue immediately. Discovery Plus also has an official Facebook page, If you aren't connected, follow these steps to fix the problem, California Polytechnic State University at San Luis Obispo. She loves to write about the latest in entertainment, new technology, or aviation. Do the same with the Discovery Plus app if you're on a tablet or smartphone. Is Google Drive Downor Is It Just You? One of them is the Voice Guide, which provides narration for everything that appears on the TV, projector, or Odyssey Ark gaming screen, like menu options, the volume level, channel, etc. Instructions for correcting the conditions that cause the screen to display each of these error messages are available in this guide. Hi Autumn, this is not the experience we want you to have! I logged in once, only to see that there were only 2 episodes of a new show that I was looking forward to seeing.Once I saw that only 2 episodes exist, I was very disappointed and couldn't find any way online, signing in to Discovery Plus to cancel my subscription. Michael Heine is a CompTIA-certified writer, editor, and Network Engineer with 25+ years' experience working in the television, defense, ISP, telecommunications, and education industries. Reinstall the Discovery Plus app. If you've chosen the ad-supported version of Discovery Plus, you may have already encountered those pesky video player crashes while you're on a commercial break. You can find out more about our use, change your default settings, and withdraw your consent at any time with effect for the future by visiting Cookies Settings, which can also be found in the footer of the site. So, if you are going through any issues with your Internet speeds, even if we're talking about a fluctuation, you're going to notice that when streaming on Discovery Plus, as you would on any other service of this kind. Completely delete it, download it again, and reinstall it. Manufacturer support & warranty resources. Latest Windows 11 Update Puts Bing AI on Your Taskbar, How the Coolest Laptop That Ever Was Got a New Lease on Life, Spotifys New AI DJ Could Drive You Crazy or Find You Great New Tunes, New Android Features Like Fast Pairing Headed to Chromebooks, WearOS, Why You Should Stop Sharing Your Private Address Book Data to Social Apps. Silver Spring, MD 20910, https://corporate.discovery.com/privacy-policy/. First, make sure your Internet connection is up and running. Explanation of subscription charges. Its pretty annoying :(. Restart your Android or iPhone. Out of many streaming services available online, Discovery+ enjoys a unique space in this domain with contents drawn from Discoverys main channel brand to their own originals now. Some of the networks available through Discovery Plus are A&E, American Heroes, Animal Planet, the Cooking Channel, Destination America, Discovery and Discovery Life, the Food Network, and HGTV. Thank you for highlighting this to us. Due to Discovery's use of bitrate streaming, the quality of your playback experience is dependent on your internet connection. discovery+ is the streaming home of Food, Home, Relationships, True Crime, Paranormal and so much more. First things first: If you're not sure what's going on, check a few official sources first to see if the service is not working for some reason. By clicking Accept All Cookies, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. We're available 24/7 and looking forward to assisting you! Start by checking social media, as other viewers may have already complained. Discovery+ allows for four simultaneous streams per account. Published by Discovery Communications on 2022-09-14. discovery+ is the streaming home of Food, Home, Relationships, True Crime, Paranormal and so much more. Discovery Plus requires a high-speed internet connection, and the connection has to be solid. Reboot your router. Is Google Drive Downor Is It Just You? Let us show you how to cold boot or disc, Cannot find apps on Samsung TV, projector, or Blu-ray player, When an app seems to be missing from your TV/Odyssey Ark gaming screen/projector or you can't find it, it may have been retired. Free standard shipping, exclusive offers and financing options. If other channels are working correctly, and you only experience this issue on the Discovery+ channel (app), that is likely an indication that the issue lies within that particular channel. Is the network blocking Disney Plus. 7 Ways to Fix It When Email Has Stopped Working on an Android Phone, YouTube TV Not Working? You can reach Discovery+ support here: https://help.discoveryplus.com/hc/en-us. Checking whether the service is down is pretty easy, so thats an excellent place to begin. Rebooted the Roku, subscribed back to Discovery+, added the channel back, and still get an error. To begin a new stream on your device, you will need to stop using Discovery+ on one of your other current streams and hit play on your desired device. For example, connect a desktop or laptop computer to your router with an Ethernet cable, and check to see if Discovery Plus works. Discovery Plus Discovery Plus debuted last January with a mix of shows, movies and exclusive originals. all of a sudden? Advertisement. When you visit the site, Dotdash Meredith and its partners may store or retrieve information on your browser, mostly in the form of cookies. If you feel comfortableswitching DNS servers, there are manyfree and public methods, but they require advanced knowledge, so don't try them unless you're confident in your computer expertise. Thanks for posting here in the Community! Copyright 1995-2023 SAMSUNG All Rights Reserved. Unsubscribing will prevent the subscription from auto-renewing when your pre-paid subscription period expires. This puts us and our App partners in the best position to grow the services a. Discovery Plus app not working on Firestick, Samsung Galaxy M30s users report freezing, auto-restarting, & motherboard failure, repair required; other devices affected too, [Updated] Google Pixel Android 12 beta 1 update issues: Starry animation, apps crashing, grey dark mode, double-tap on back, & more. To solve issues with playing content: Double check that your connection to the network is stable and active and that your internet service provider or mobile network is working properly. Latest Windows 11 Update Puts Bing AI on Your Taskbar, How the Coolest Laptop That Ever Was Got a New Lease on Life, Spotifys New AI DJ Could Drive You Crazy or Find You Great New Tunes, New Android Features Like Fast Pairing Headed to Chromebooks, WearOS, Why You Should Stop Sharing Your Private Address Book Data to Social Apps, Here's Why Privacy in the Metaverse Should Be a Consideration Right Now, Senior Strategy & Editorial Director, Lifewire.com, What to Do When You Can't Connect to Discovery Plus, How to Reset Your Roku Box or Streaming Stick, How to Troubleshoot Apple TV Connection Problems. Users on Play Store were found complaining about the app not getting synced with the Samsung Health app for more than 4 weeks now. To participate, please select 'Yes' or 'No' and provide comments and/or the reason for your For more information about that channel's authentication and functionality, you'll want to contact Discovery+ support directly to inquire further. Video Streaming App Website Something else. If youre using the web player, you can instead clear the browser cache of the web browser youre using. Try playing the video on an alternative internet browser or device. Check to see if the problem exists on multiple devices. Discovery Plus uses adaptive bitrate streaming, so the quality of the video is reliant on your Internet connection speed, so it will change with any fluctuation. Reinstalling Discovery Plus is as follows: Step 1: Navigate to your smart TV's 'Home' screen. Once your player starts up again, add the channel back once more. discovery+ is the streaming home of Food, Home, Relationships, True Crime, Paranormal and so much more. We are aware of this and are currently working to resolve these issues. Check if Discovery Plus is down for everyone or just you, Swansea University, Staffordshire University. JavaScript is required. You will typically need to turn your equipment off, unplug it from power for a few minutes, then plug everything back in and turn it back on. Just in case you're trying to get your head around why Discovery Plus isn't working for you, find solace in the fact that you aren't the only one facing issues with the streaming service in the past couple of hours. Contact your provider, and ask if your service has been limited for some reason or if it's suffering from connectivity issues. It's f**king ridiculous and makes the experience so frustrating. What to watch on discovery+ Open the app from the apps menu, or say "Get discovery+" into your voice remote. Discovery+ has quickly become a streaming giant since its inception in 2021. New Episodes Every Friday. We'll send you an email with instructions to reset your password. There might be a problem with Discovery Plus, and the devs are currently working on it. Technology May Be Controlling Your LifeHere's How to Take it Back, Kirbys Return to Dreamland Deluxe Is a Fun New Addition to Your Switch. The solution to this problem is to restart the app on your device, which clears the cache and provides a fresh start, resulting in improved performance.. Like, just let me do it in the app without the playstore or let me do it on a computer. Reopen the Discovery+ app and attempt to watch the content again. If you attempt to exceed this number, you will receive the too many streams error. Fully close the Discovery Plus app and restart it. A place to discuss the discovery+ streaming service! Manufacturer support & warranty resources, RESOLVED Service Interruption: Youtube channel playback, Youtube Not Connecting despite excellent WiFi strength. When I use my Roku to view Discovery Plus, I am prompted to log in. Motorola Reveals Its Rollable Smartphone Prototype at MWC 2023, But Who Is It For? Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Activate Credit Card. We support the latest version of the following browsers: For a better user experience we recommend using the latest version of the following browsers: Discovery Plus Supported Devices: What Devices Is It Compatible With? If you're using the app you can go ahead and close the app and relaunch it. If you have this error on an Apple TV, you will need to restart the device. Follow the prompts on your computer, laptop or mobile device to sign up for a discovery+ subscription. Qwest TV and Vivaldi Channels Removed. This is done as follows: Go to www.discoveryplus.com/link in your browser, either on your phone, tablet or computer. A quick look at the micro-blogging site Twitter conveys there are many others affected by the same issue. Your device may need an update. Many channels on the Roku platform are developed and maintained by the channel provider directly, and they'll be able to best assist. 8. How AI Was Surprisingly Absent at MWC 2023. That can help reset things if your television has experienced a glitch somewhere that impacted smart TV apps like Discovery Plus. TV brands - including HGTV, Food Network, TLC, ID, Magnolia Network, Animal. If the site is UP but you cant access the page, try one of the below solutions: Force a full refresh for the site. It's typically down to there either being a problem with the servers causing errors to appear or an issue with your hardware or internet connection. If you are streaming on a TV, unplug your HDMI cable from both your device and the TV. Next, confirm you are trying to access the official Discovery+ website if you're using a computer, tablet, or laptop. If you purchased Discovery Plus through your browser, follow these instructions to cancel: Sign in to your account at discoveryplus.com Pick "Account" from the drop-down menu On the "Manage. Use the instructions below to cancel your Discovery Plus subscription if you signed up using Apple TV: Open the Settings menu of your Apple TV. They are the best ones to help you out with this matter. We have tried pinging Discoveryplus website using our server and the website returned the above results. Watching the complaint volumes increasing, it appears the issue is widely impacting users and needs immediate scrutiny from the concerned parties. Reopen the Discovery+ app and attempt to play the content again. Here's how to get Discovery Plus working correctly again. Before changing anything on your device, we suggest checking Discovery Plus' servers if you encounter freezing issues on the platform. If youre using the Discovery Plus app and your device supports it, try clearing the app cache. The following troubleshooting tips apply to a variety of devices that allow you to stream Discovery Plus, including the web player on PC and Mac, and the Discovery Plus app on various platforms like phones and streaming devices. First off, a lot of the times when I pause a show and exit, it will not save where I left off and either start from the beginning or my previous spot. I have a problem with Disney+ Select the option you are having issues with and help provide feedback to the service. Get signed up on Discovery plus. Sorry, there is insufficient stock for your cart. Removed the Discovery+ channel from my Roku. How to get 6 months of Discovery Plus with Verizon. TV-PG. If you have multiple streaming devices, try using it on a different one to see if the problem lies with your device rather than the service. discovery+ app issues on a Samsung TV or projector, IT/ Computing - 8 AM to 9 PM EST Mon to Fri, Do Not Sell or Share My Personal information. Please help us improve by selecting a reason below. Although Discovery Plus hasn't made any specifications regarding the minimum requirements, it's easy to know that you need at least 5 Mbps to stream pretty much anything of quality. Try removing the channel from the Roku home screen by navigating to the channel tile, pressing the * key on your remote and choosing 'Remove channel'. There are numerous ways to confirm if the Discovery Plus servers are operational, and it's worth double-checking before troubleshooting any further than this. Try using Discovery Plus on a different device. Sometimes an evil twin attack can cause trouble, mainly when you're using public Wi-Fi. iPhone v. Android: Which Is Best For You? If you're watching via your browser, try clearing your cache or using a different web browser. Installed it a couple of times. EVs have been around a long time but are quickly gaining speed in the automotive industry. PiunikaWeb started as purely an investigative tech journalism website with main focus on breaking or exclusive news. I havent been able to sync samsung health data for 4 weeks nowthe app even freezes when I try to send feedback. Go back to whatever you were binging on. Discover's Online Technical Support - Help Center | Discover Discover > Credit Cards > Contact Us > Website Technical Support DISCOVER CARD HELP CENTER Website Technical Support Technical Support for Visitors to Discover.com Frequently Asked Questions How do I tell which browser I'm using? As of October 2022, you can subscribe to Discovery Plus for $4.99 per month with limited ads, or $6.99 per month with no ads. Update your app or browser. If none of these steps have worked, it's time to call your ISP for help. Try another device. Watch the best real-life shows from your favorite. Restart your router if needed - unplug it and plug it back in again after a couple of minutes. Reopen the app or webpage and try to play the content again. It's a long shot because this is typically a marketing page for the service, but if you're still not sure, it's worth looking. Check if the website is down just for you or everyone around the globe. Redeeming a discovery+ gift card, voucher or promo code. In these cases, the channel provider will need to investigate the issue in order to help resolve it. Plug your HDMI cable back into your streaming device and TV. Here is how to fix the most common Discovery+ errors. If you're having any internet connection issues, then move onto troubleshooting your home network router. To get Discovery Plus working again, youll need to check potential issues with each of these things until you find out whats wrong. Update your device. Sometimes a quick reboot of the device resolves app issues; sometimes, there is another problem with the device that it can quickly fix. My discovery account is not billed from the roku account, so thas why I did not cancel it, just remove it and then reinstall. During Discover Samsung, get up to $900 enhanced trade-in credit toward Galaxy Z Fold3 5G. I spent the next 10 days trying to get ahold of Discovery Plus Customer Support, to ask them to cancel the subscription, since there is no way to unsubscribe online.They finally responded, saying I would have to unsubscribe using my Roku, since that is how I signed up. Log in to your Verizon account. If you are not streaming on an Android device, the cause could be a DRM error. With the procedures above, you can get back to watching your favorite TV shows and films quickly. Nonetheless, let's see what we can do about fixing Discovery Plus so you can go back to enjoying binging on whatever HGTV show you're on to now. Families Marriage UK-12 Start Watching Featured Operation Lost Boy The Devil's Academy Aussie Gold Hunters Murder Under the Friday Night Lights The Woodland Workshop sMothered Turbo Pickers Dirty Jobs The Crimes that Changed Us Wheeler Dealers Continue Watching Live Sport Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings. If youre using the web player, check for any available operating system updates. I like the shows, but trying to manage your subscription is a nightmare. Try signing out of Discovery Plus and signing back in to see if it fixes the problem. Readers like you help support MUO. Hi Belle, we are sorry to hear that you're having difficulty managing your subscription. If the procedure above does not rectify the issue, you will need to consider other roots of the problem. Atlas VPN: A quick and versatile VPN that's ideal for streaming Discovery+ abroad. Learn how the long-coming and inevitable shift to electric impacts you. Due to some internal issues, the cache might get corrupt or not usable. Check your internet connection. No streaming platform is safe from glitches and issues, especially not in the beginning. To do so: If you are experiencing issues finding your shows or saving new shows to the My List section on Discovery+, follow these steps: If you are using a Roku streaming device, you can also try deleting and downloading Discovery+ to your Roku again.

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